Cancellation Policy

1. Session Overview & Deposit a) A £10 deposit is required to secure your spot for the 30-Minute Free Taster Session. Payment confirms your booking. b) Sessions run Monday to Saturday at specific 30-minute time slots:  i) Monday, Wednesday, Friday: 12:30pm and 1:30pm  ii) Tuesday, Thursday: 9:15am, 12:30pm and 6:00pm iii) Saturday: 9:30am  Please arrive on time and ready to participate for the full session. c) Spaces are limited to one participant per session to ensure a focused and personalised experience. 2. Booking Details a) Booking System: All bookings must be made online through my website. b) One Booking per Person: Each booking covers one individual only. The 30-minute taster is a one-to-one service. If a friend or partner wishes to attend, they must book their own separate session. c) Booking Window: Bookings must be made at least 24 hours in advance. Availability opens 14 days prior to each session. 3. Cancellations & Rescheduling a) Advance Notice: You may cancel or reschedule your booking up to 24 hours before the session start time. b) Late Changes: Cancellations or reschedules made less than 24 hours before the session will result in forfeiture of your deposit. c) No-Show Policy: Failure to attend without cancellation will also result in loss of your deposit. 4. Refund & Credit Policy a) Attending the Session: If you attend your booked session as scheduled, your £10 deposit will be refunded in full to your original payment method via Wix within 5 business days. b) Signing Up for a Service: If you choose to join one of my services within 24 hours of attending, your deposit will instead be credited toward your first payment. c) Missed Sessions: Deposits will not be refunded or credited if you miss your session without sufficient notice. 5. General Reminder These policies are in addition to my main Terms & Conditions. By booking a 30-Minute Free Taster Session, you confirm that you have read, understood, and agree to the policies outlined above. 6. Contact For any questions or support with your booking, please contact me via the Contact Me page on www.pbstrengthandfitnessmentoring.com

Contact Details

• PB Strength & Fitness Mentoring, Ashbourne DE6 1HA, UK

  01335 664004

  paul@pbstrengthandfitnessmentoring.com